I don’t like giving bad reviews and emailed this company to explain this without going through their feedback so as to avoid doing so . However they continue to send me requests to leave a review so here is what I was trying to explain to them privately to avoid embarrassing them .
Items were poorly manufactured , presumebly Chinese rubbish . The retaining holes for the ball bearings were too shallow , the bearings just run around the peripheral edges and you have to start by shaking the unit to get them in the centre whereupon the almost on every occasion roll back to the outside .
I only took one out of the packaging to try out . Since then I have offered it to several of my friends to try who then asked some of their own children to test out and the results and reaction have all been the same . Badly constructed rubbish not fit for purpose .
To finish with at least one positive , the delivery was prompt , even exceeded their time estimate . I like to support small businesses like this to the extent in this case of not asking for a refund , but I’m afraid to say I would not use them again .
I’m very happy with my order. The item is amazing and the customer service could not been any better.
I will definitely buy again! Thank youso much ☺️
A good old fashioned activity for young children. Not something they continued to play with for long but it will be more interesting when they learn about magnetism.
Birthday present to a 6 year old girl. She loves it.
A happy grand daughter. She loves her pony.